Sunset of Semtech Network Server Services on October 31, 2023

After careful consideration, we have decided to sunset the Semtech Network Server services on October 31, 2023. We understand the importance of a smooth transition and want to provide you with all the necessary information to ensure a seamless experience.

Your Options for Transition:

Solicit Network Services from the LoRaWAN® Ecosystem:

There is a vibrant and growing ecosystem of LoRaWAN network service providers available to cater to your needs. We recommend exploring these options to identify a provider that aligns with your requirements. A number of these providers offer a freemium access to their services, for seamless and free testing. Please visit the LoRa Alliance® website to browse service providers.

Migrate to Your Own ChirpStack Server:

For those who wish to maintain control over their network infrastructure, we recommend migrating to your own ChirpStack Server. ChirpStack is an open-source LoRaWAN network server that provides flexibility and customization. Detailed migration instructions can be found in ChirpStack’s comprehensive migration guide available here.

We would like to express our sincere gratitude for your trust and partnership with Semtech Network Server services. We apologize for any inconvenience this change may cause.

Network Server

Based on ChirpStack v4 from the ChirpStack open-source project, Semtech’s free network server is designed to allow you to connect up to 10 devices and three gateways to build and test the functionality of your LoRaWAN® solutions

With the upgrade to ChirpStack v4, the Semtech Network Server provides an integration with an open-source device repository and provides out-of-the-box support for many LoRaWAN® end devices, including payload decoders. All you need to do is select your device from the list and you’re good to go!

Another great new benefit is that the Semtech Network Server is now equipped with a new dashboard that allows you to visualize your sensor data and track device metrics.

Furthermore, the Semtech Network Server offers many integrations, including MQTT, HTTP callbacks, and IFTTT, as well as your Node-RED flows.

Note

While the new Semtech Network Server brings many new features and enhancements, some of these changes might break your existing integration. To use the upgraded network server, take the following steps

Upgrade your ChirpStack Gateway Bridge to version v3.14.0 or later; all configuration stays the same.
We will migrate all your data and your devices will continue working. Rest assured, you won’t even need to reactivate them.
If you integrated the Semtech Network Server into your own application, review the ChirpStack v4 Breaking Changes documentation for a complete listing of potential compatibility issues.

Designed by developers for developers, the Semtech Network Server, built on the open LoRaWAN® networking protocol, provides a hosted development environment you can use for prototyping your LoRa-based IoT solutions and deploying them on a network leveraging the LoRaWAN protocol.

Regional Support

The table below shows a sampling of the countries supported by the frequencies worldwide.

Frequency Plan	Country (Check the LoRa Alliance® for the most up-to-date regional parameters)
EU863-870	Albania, Andorra, Angola, Azerbaijan, Bahrain, Belgium, Bosnia and Herzegovina, Botswana, Bulgaria, Dem Rep of Congo, Cyprus, Czech Rep, Denmark, Estonia, Eswatini, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia Lesotho, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Malta, Mauritius, Moldova, Montenegro, Mozambique, Namibia, Netherlands, North Macedonia, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Serbia, Seychelles, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Tanzania, Turkey, UAE, UK, Vatican City, Zambia, Zimbabwe
US902-928	Bolivia, Canada, Columbia, Costa Rica, Dominican Rep, Ecuador, Guyana, Mexico, Panama, Paraguay, Peru, Puerto Rico, Suriname, USA, Uruguay, Venezuela
CN470-510	China
AU915-928	Argentina, Australia, Brazil, Chile, New Zealand
AS920-925 (AS1 and AS2)	Brunei, Cambodia, Hong Kong, Indonesia, Japan, Laos, Malaysia, Singapore, Taiwan, Thailand, Vietnam
KR920-923	South Korea
IN865-867	India

The following gateway end points are supported:

Frequency	Gateway OS (MQTT) Endpoint	MQTT topic prefix	Basics Station Endpoint
EU868	mqtt.loracloud.com:8883	eu868	eu868.basicstation.loracloud.com:443
US915	mqtt.loracloud.com:8883	us915_1	us915.basicstation.loracloud.com:443
CN470	mqtt.loracloud.com:8883	cn470_10	cn470.basicstation.loracloud.com:443
AU915	mqtt.loracloud.com:8883	au915_1	au915.basicstation.loracloud.com:443
AS923-1	mqtt.loracloud.com:8883	as923	as923-1.basicstation.loracloud.com:443
AS923-2	mqtt.loracloud.com:8883	as923_2	as923-2.basicstation.loracloud.com:443
KR920	mqtt.loracloud.com:8883	kr920	kr920.basicstation.loracloud.com:443
IN865	mqtt.loracloud.com:8883	in865	in865.basicstation.loracloud.com:443
ISM2400	mqtt.loracloud.com:8883	ism2400	N/A

Support

To report bugs and new feature requests:

All bugs and feature requests should be posted to the ChirpStack forums, located here.

To report a service outage:

If you are experiencing a service outage, please let us know

All other issues:

If you need help getting started, look at the Hands-On Labs and the User Guide. If you are still having issues, or want to ask a general question, head over to the forums.

Network Server

Regional Support

NETWORK SERVER STATUS